Shipping & Delivery
At present Lifestyle Cellars do not deliver outside of Australia. If you are purchasing from outside of Australia, please contact us at:
sales@Lifestylecellars.com.au to organise international delivery.
Lifestyle Cellars shall not be liable for any delay in delivering your Goods if that delay or failure is caused by circumstances beyond our control such as war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, fire, flood, storm or act of God, failure of Internet Service Provider (ISP) or telecommunications provider in connection with the performance of the Lifestyle Cellars website.
Delivery Timetable
Lifestyle Cellars offers delivery Australia wide using TNT couriers. TNT will deliver Monday to Friday between the hours of 9.00 am - 5.00 pm. Please ensure that there is someone present at the delivery address you provide to receive your order as a signature will be required. If no-one is present, your Goods will be returned to the nearest TNT centre and will attract an additional $15 fee to the customer, for the re-delivery of the goods. A notification card will be left in your mailbox.
Delivery times will vary depending on your delivery address and location of the winery from which your order is placed, as the wine is delivered directly from the wineries. You will receive your wine from each winery separately.
As a guide, and based on reasonable expectations, the following delivery times may apply;
| | Working Days |
For delivery
| Same State
| Other State |
| Between the metropolitan area of a capital city and a country location | 3-6 | 4-7 |
Between country locations
| 3-6 | 5-10 |
Delivery Charges
Delivery charges will vary depending on your delivery address and location of the winery from which your order is placed, as the wine is delivered directly from the wineries.
Delivery charges will be calculated accordingly, and displayed to You, before completing the transaction.
Returns
If at any time You are not satisfied with the quality of the wine or If your bottled wine is suffering from a wine fault and does not meet the high standard you associate with Lifestyle Cellars, please contact us at: sales@Lifestylecellars.com.au, and we will assess Your request for a refund or replace the wine, as soon as we have collected the rest of the wine from you and it is received back at the winery; provided that you have only opened two (2) bottles. The Winery is responsible for the wine quality. We facilitate handling of wine quality complaints.